Customer Service Representative

4 weeks ago


Sturgeon Bay, Wisconsin, United States U-Haul Full time
Customer Service Representative

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a skilled Customer Service Representative to join our team

Key Responsibilities:
  • Provide top-notch customer service to U-Haul customers, ensuring their needs are met and exceeded.
  • Operate U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
  • Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
  • Clean and inspect equipment on the lot, maintaining a high level of quality and safety.
  • Answer customer questions and educate them on U-Haul products and services.
  • Prepare rental invoices and accept equipment returned from rental, ensuring seamless transactions.
  • Install hitches and trailer wiring, ensuring safe and secure connections.
  • Fill propane tanks and drive forklifts, maintaining a high level of safety and efficiency.
  • Participate in ongoing continuous education through U-Haul University, staying up-to-date on the latest products and services.
Requirements:
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.
Work Environment:

The work environment is fast-paced and dynamic, with moderate risks or discomforts requiring special safety precautions. Physical demands include long periods of standing, moving around indoors and outdoors, and positioning oneself to reach objects at varying heights.

U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We offer a range of benefits, including career stability, opportunities for advancement, and a comprehensive benefits package.



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