Senior Peer Specialist

1 week ago

New York, United States Center for Justice Innovation Full time
Job Summary

The Center for Justice Innovation is seeking a Senior Peer Specialist to join our team in the Bronx, NY. As a Senior Peer Specialist, you will work with a team of 7 Peers to provide support with a harm reduction and recovery focus using shared lived experiences.

Key Responsibilities
  • Team Supervision and Coaching: Supervise and coach peer specialist team by providing assistance, coaching, and consultation.
  • Program Management: Meet with Program supervisor and Senior Case Manager to review monthly dispatches and data entry.
  • Peer Engagement: Regularly meet with Peer Specialists to review peer engagement work, NYPD relationships, and case documentation.
  • Scheduling and Coverage: Collaborate with Bx HOPE supervisor to create a monthly Peer schedule for in-office and mobile coverage.
  • Client Support: Monitor peer specialist's interactions with clients to ensure the peer's and client's needs are being addressed and provide feedback, guidance, and support to peer specialists.
  • Coaching and Development: Provide coaching, support, motivation, team building, and corrective action as necessary to Peer Specialists for the end goal of increasing client engagement and enhancing advocacy efforts.
  • Collaboration and Communication: Collaborate and communicate with NYPD of all roll call schedules, training, and peer attendance at the precinct.
Administrative Responsibilities
  • Policies and Procedures: Learn and uphold and model all policies and procedures pertaining to the HOPE program.
  • Critical Cases and Interventions: Collaborate with Program Manager and Bronx HOPE Supervisor regarding critical cases and interventions.
  • Scheduling and Shift Coverage: Work with the Bronx HOPE supervisor to oversee scheduling and shift coverage of all Bronx HOPE tasks.
  • Community Engagement: Create a community engagement map to engage with community members in identified hot spots areas.
  • Program Strategy and Staff Dynamics: Consult with Senior Program Manager regarding program strategy and staff dynamics.
  • Case Management Support: Support the work of the case manager in engaging Bronx HOPE clients.
  • Peer Coverage and Outreach: Provide peer coverage to specific precincts and meet with potential HOPE clients to engage them in drug treatment services.
  • Lived Experience and Role Modeling: Use lived experience and be comfortable serving as a role model of personal recovery to connect with members and support them in their goals.
  • Outreach and Education: Facilitate and guide weekly outreach to educate the Bronx community on how to avoid overdose and implement prevention strategies.
  • Client Interactions and Support: Manage accurately and efficiently all client interactions in the mobile office.
  • Crisis Intervention and Support: Provide support crisis intervention and support when needed.
  • Community Outreach: Ability to participate in community outreach including in-person outreach to contact individuals who are referred to the HOPE program.
  • Vehicle Operations: Operate company vehicle in the community for community outreach and park in front of precincts for immediate client engagement.
  • Driving and Scheduling: Drive or manage the driving schedule needed to support participants who are referred to services.
  • Vehicle Maintenance: Supervise all with loading and replenishment of materials needed in the vehicle.
  • Pre- and Post-Trip Safety and Operations: Manage all complete pre- and post-trip safety and operations checklists and documentation needed within the shift.
  • Other Duties: Other appropriate duties as may be assigned.
Requirements
  • Motivation and Empathy: Ability to motivate clients and peers in a courteous, empathic, and professional manner.
  • Listening and Relationship-Building Skills: Excellent listening and relationship-building skills to establish strong working alliances with clients, staff, and stakeholders.
  • Communication Skills: Superior communication skills to convey information clearly, accurately, and completely.
  • De-escalation and Professionalism: Ability to de-escalate and maintain professional standards when handling difficult outreach and case management challenges.
  • Substance Abuse Assessment and Treatment: Must have experience with integrated substance abuse assessment, treatment, and motivational interviewing techniques.
  • Collaboration and Communication with Law Enforcement: Capacity to work collaboratively with law enforcement and stakeholders to design maps of hotspots areas with high concentration of overdosed and arrests.
  • Case Load Management and Prioritization: Able to effectively manage and prioritize case load and required outreach to participants, stakeholders, and providers.
  • Teamwork and Professional Development: Thrive in a collaborative team setting and attend conferences, seminars, and meetings as needed.
Qualifications
  • Education and Experience: High School diploma or high school equivalency and two years of experience in peer support services required.
  • Communication Skills: Strong written and verbal communication skills in English.
  • Certifications and Training: New York State Certified Peer Specialist OR CRPA Certified Peer preferred.
  • Computer and Data Entry Skills: Basic computer and data entry skills.
  • Bilingual Skills: Bilingual skills (Spanish/English) preferred.
  • Driver's License: Driver's license required.
  • Harm Reduction Knowledge: Knowledge of the principles and practices of harm reduction.
Benefits
  • Competitive Salary: Competitive salary range: $57,500 - $65,000.
  • Benefits Package: Excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA.
  • Mental Health Support: Prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans.
  • Retirement Plan: 403(b) retirement plan with a two-to-one employer contribution up to 5%.

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