Senior Salesforce Administrator

3 weeks ago

New York, New York, United States Campus Inc. Full time

About Campus

Campus is a technology-driven company dedicated to accelerating the talent of tomorrow. We empower students to find their purpose, help them build a plan and support them as they achieve their goals through affordable, world-class education provided by professors from prestigious institutions.

By making education more accessible and customized to each individual's needs, we can achieve our mission of accelerating the talent of tomorrow, one student at a time.

Sr. Salesforce Administrator

Position Overview

We are seeking a highly experienced and expert-level Senior Salesforce Administrator to join our dynamic team. The ideal candidate will possess in-depth knowledge and extensive experience in Salesforce administration, Pardot administration, Marketing Cloud administration, and related communication tools.

This role requires a proactive, detail-oriented individual who can manage and optimize our Salesforce environment to support our business operations and marketing efforts effectively.

Key Responsibilities

  • Manage and configure Salesforce platform, including user setup, roles, profiles, permissions, workflows, validation rules, and security settings.
  • Work with business owners to ensure that our Salesforce set up is optimized to meet our growing organizational needs.
  • Create documentation outlining existing Salesforce set up, process, flows and data definitions.
  • Work with our engineering teams to tightly integrate Salesforce to our eLearning/Student Information System platforms.
  • Perform regular system audits, data integrity checks, and database de-duping/cleanup.
  • Create and maintain complex reports and dashboards to support business requirements.
  • Provide technical support and training to Salesforce users across the organization.
  • Ensure data synchronization between Marketing Cloud and Salesforce CRM, maintaining data accuracy and consistency.
  • Ensure integrations between Salesforce and third party communications tools are working seamlessly; troubleshoot issues as they arise.

About You

You'll fit right in if you are/have:

  • Minimum of 3 to 5 years of experience as a Salesforce Administrator.
  • Experience with high price point B2C or B2B sales.
  • Extensive experience with Pardot, Salesforce integrations, Marketing Cloud, Email Studio, Journey Builder, Automation Studio, and other modules.
  • Experience supporting multiple cross functional departments and directors.
  • Experience being both an individual contributor and management.
  • Experience integrating third party communications tools (SMS, telephony) into Salesforce.
  • Bachelor's Degree preferred.
  • Salesforce Administrator Certifications preferred (Salesforce Associate, Administrator, Advanced Administrator, CPQ Specialist, Marketing Cloud Administrator or Platform App Builder).
  • Must be comfortable working a flexible schedule.

What You'll Get

Opportunity for impact- as an early team member, you'll be an integral player in bringing our vision to life.

Medical, Dental, and Vision Insurance.

$90,000 - $120,000 base salary and competitive equity package.

In-office catered lunch.

Take what you need PTO plan + several paid holidays.

Campus celebrates and embraces diversity and is committed to building a team that represents a variety of experiences, backgrounds, and skills.

We do not discriminate on the basis of race, color, religion, marital status, age, gender identity, gender expression, sexual orientation, non-disqualifying physical or mental disability, national origin, political affiliation, veteran status, or other applicable legally protected characteristics.

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