Salesforce Administrator

4 days ago

New York, New York, United States Fireblocks Full time

The digital asset landscape is rapidly evolving, presenting new opportunities for businesses to leverage blockchain technology.

Fireblocks' platform and network provide a secure and efficient way for companies to work with digital assets, trusted by leading financial institutions and globally recognized brands.

We are seeking a skilled Salesforce Administrator to maintain and enhance our Salesforce instance, providing day-to-day support to users and ensuring seamless system performance.

Responsibilities:

  • Serve as the primary point of contact for Salesforce user support, resolving issues and providing guidance on best practices.
  • Perform regular system maintenance tasks, including user management, security settings, and data maintenance activities.
  • Configure and customize Salesforce to meet business requirements, creating custom objects, fields, workflows, and reports.
  • Collaborate with stakeholders to gather and analyze business requirements, translating them into technical solutions within Salesforce.
  • Conduct user training sessions and create documentation to promote user adoption and proficiency in Salesforce.
  • Perform data analysis and validation to ensure data integrity and accuracy within Salesforce.
  • Assist with the implementation of new Salesforce features and functionalities, including testing and rollout activities.
  • Collaborate with cross-functional teams to support Salesforce-related initiatives and projects.

Requirements:

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • Minimum of 2 years of experience as a Salesforce Administrator, with a focus on user support and implementation.
  • Strong understanding of Salesforce configuration, including custom objects, fields, flows, and reports.
  • Demonstrated ability to be a team player, with a collaborative mindset and willingness to assist colleagues as needed.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with users at all levels of the organization.
  • Strong analytical and problem-solving skills, with a focus on providing timely and effective solutions to user issues.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Salesforce Administrator certification - an advantage.

Fireblocks is committed to creating a diverse and inclusive workforce, and we strongly believe that our mission and culture are right for you.

We are creating something transformational here, and we hope you are as excited about the future as we are.

Please see our candidate privacy policy here.

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