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Retail Sales Associate

2 months ago


Rochester, Minnesota, United States Sherwin-Williams Full time

Job Summary:

This is a part-time position at Sherwin-Williams, where you will play a crucial role in delivering exceptional customer experiences and driving sales growth. As a Retail Sales Associate, you will work closely with customers, addressing their needs, providing product information, and ensuring customer satisfaction.

Key Responsibilities:

  • Provide excellent customer service, ensuring high levels of satisfaction through prompt and courteous interactions
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services
  • Build strong relationships with customers, understanding their needs and preferences to provide tailored solutions
  • Process sales transactions accurately and consistently, adhering to company policies and procedures
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis, driving business growth and revenue
  • Maintain accurate and up-to-date work order files and formulas, ensuring seamless operations
  • Retrieve and stock products from the sales floor or warehouse, ensuring efficient inventory management
  • Perform tasks such as tinting and mixing products, as needed, to customer specifications
  • Contribute to maintaining a clean and organized store environment, including equipment and displays
  • Load and unload delivery trucks, ensuring timely and efficient receipt of merchandise
  • Assist in making deliveries, as needed, to meet customer needs
  • Maintain assigned areas in-stock and presentable, adhering to company standards
  • Remain knowledgeable about products offered, discussing available options and features with customers
  • Comply with inventory control procedures, ensuring accurate tracking and management
  • Identify opportunities to improve sales and customer engagement, contributing to business growth and success

Requirements:

  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation