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CRM Operations Specialist

2 months ago

Idaho City, Idaho, United States Tripledot Studios Full time
About the Role

We are seeking a highly skilled CRM Operations Specialist to join our team at Tripledot Studios. As a CRM Operations Specialist, you will be responsible for setting up and managing LiveOps events, managing day-to-day promotional activities, ensuring the quality and uniformity of content, and collaborating with game designers to enhance the player experience.

Key Responsibilities
  • Setup and manage LiveOps events based on the monthly plan/schedule
  • Manage day-to-day promotional activity and ongoing optimization
  • Ensure the quality and uniformity of content being deployed
  • Collaborate with game designers on new features and experiences that will enhance the player experience
Requirements
  • Excellent written and spoken English
  • 1-2 years of experience in CRM, Games, or Operational Marketing
  • Experience working on project management tools, such as JIRA
  • A strong interest in gaming
  • Work experience in a CRM environment
  • Proficient in any of CRM tools
  • The ability to adapt in new tools
What We Offer
  • 24 days holiday: 12 Days in your first year but then enjoy 24 days of paid holiday to relax and refresh throughout the year, in addition to national & bank holidays.
  • Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit.
  • Breakfast & Lunch: Relish daily provided breakfast and lunch to keep you fueled and focused.
  • BPJS HEALTH: Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health.
  • BPJS SOCIAL: Secure your employment rights with BPJS Social.
  • Festivity Allowance: Celebrate festive occasions with an additional festive allowance.
  • Health Insurance: Stay covered with comprehensive health insurance for you and your loved ones.
  • Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
  • Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program.