Loss Prevention Specialist

2 weeks ago


Paramus, New Jersey, United States Kohl's Full time

About the Role

We are seeking a highly visible Loss Prevention Service Specialist to engage customers, promote customer service, and provide deterrence to theft. As a key member of our team, you will work to raise shortage awareness among store associates and promote a safe environment for customers and employees.

Key Responsibilities

  • Provide exceptional customer service by greeting and supporting customer needs
  • Promote a neat and clean store appearance at the entrance
  • Conduct associate package checks and building security inspections
  • Support CCTV surveillance and build partnerships with store and law enforcement
  • Perform additional tasks as assigned

Requirements

  • Strong communication and interpersonal skills
  • Excellent collaboration skills
  • High ethical standards and adherence to Kohl's policies and procedures

Preferred Qualifications

  • Experience in a customer service environment
  • Prior experience in retail loss prevention, security, or law enforcement

Essential Functions

  • Ability to perform the accountabilities listed above
  • Ability to comply with dress code requirements
  • Basic math and reading skills, legible handwriting, and basic computer operation
  • Ability to maintain prompt and regular attendance and meet scheduling requirements
  • Ability to satisfactorily complete company training programs

Physical/Cognitive Requirements

  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull on a frequent basis
  • Ability to stand/walk for the duration of a scheduled shift (at least 8 hours)
  • Ability to visually verify information and locate and inspect merchandise

Pay and Benefits

Pay starts at $15.25 per hour.



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