Loss Prevention Specialist
2 weeks ago
About the Role
We are seeking a highly visible Loss Prevention Service Specialist to engage customers, promote customer service, and provide deterrence to theft. As a key member of our team, you will work to raise shortage awareness among store associates and promote a safe environment for customers and employees.
Key Responsibilities
- Provide exceptional customer service by greeting and supporting customer needs
- Promote a neat and clean store appearance at the entrance
- Conduct associate package checks and building security inspections
- Support CCTV surveillance and build partnerships with store and law enforcement
- Perform additional tasks as assigned
Requirements
- Strong communication and interpersonal skills
- Excellent collaboration skills
- High ethical standards and adherence to Kohl's policies and procedures
Preferred Qualifications
- Experience in a customer service environment
- Prior experience in retail loss prevention, security, or law enforcement
Essential Functions
- Ability to perform the accountabilities listed above
- Ability to comply with dress code requirements
- Basic math and reading skills, legible handwriting, and basic computer operation
- Ability to maintain prompt and regular attendance and meet scheduling requirements
- Ability to satisfactorily complete company training programs
Physical/Cognitive Requirements
- Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull on a frequent basis
- Ability to stand/walk for the duration of a scheduled shift (at least 8 hours)
- Ability to visually verify information and locate and inspect merchandise
Pay and Benefits
Pay starts at $15.25 per hour.
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