Claims Specialist

5 days ago

Paramus, New Jersey, United States Gellert Global Group Full time
Job Title: Claims Specialist

Gellert Global Group is a leading food importing company with a rich history of over 100 years. Our combined revenues exceed $1.7 billion, and we provide strength in sourcing, insurance, finance, logistics, food safety, and information technology.

Job Summary:

We are seeking a self-motivated and results-oriented Claims Specialist to handle all aspects of transportation, warehouse, and supplier claims. The successful candidate will interact and communicate with internal departments, external vendors, and customers to mitigate, remedy, and minimize potential losses.

Responsibilities:
  • Enter and track claims in our internal system
  • Research and analyze incidents to determine claim validity and potential loss
  • Evaluate and recommend timely settlement and claim resolution to management
  • Identify and gather relevant information, including documentation and invoices, to submit for a formal claim statement
  • Provide guidance and instruction to vendors on corrective action measures
  • Generate reports and conduct trend analysis to identify repetitive patterns with external clients
  • Work cross-functionally to mitigate loss of old, surplus, and out of date inventory with salvaging efforts
  • Process Certificate of Liability Insurance requests and maintain database
  • Assist AR with customer deductions related to shortages, damages, overages, returns, and rejections
  • Coordinate with Logistics to assist in the movement of damaged product
  • Provide updates on progress regarding incidents to all parties involved
Qualifications:
  • Bachelor's degree or equivalent combination of education and claims processing experience
  • One to three years of experience handling cargo claims preferred
  • Excellent written and oral communication skills
  • Proficient with Microsoft Office, with advanced Excel skills
  • Ability to manage multiple priorities and adapt to change in a team environment
  • Detail-oriented and organized, with good time management skills
  • Creative problem-solving skills
  • Exposure to Accounts Receivable is a plus
Benefits:

We offer a comprehensive benefits package, including medical, dental, and vision insurance, company-paid life, accident, and long-term disability insurance, flexible spending accounts, and a 401(k) matching program. We also provide opportunities for professional growth, including online training courses, virtual and classroom development experiences, and education assistance.

Gellert Global Group is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information, and/or any other characteristic or status protected by national, federal, state, or local law.

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