Automotive Service Team Lead

4 days ago


Omaha, Nebraska, United States Brakes Plus Full time
Job Description

**About Brakes Plus**

Brakes Plus is a leading provider of automotive services, with a strong presence in the industry. Our company values excellence, customer satisfaction, and employee development.

**Job Summary**

We are seeking a highly skilled and experienced Automotive Service Team Lead to join our team at Brakes Plus. As a key member of our service department, you will be responsible for leading a team of technicians and service personnel, ensuring exceptional customer service, and driving business growth.

**Key Responsibilities**

  • **Customer Service**: Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • **Team Leadership**: Lead and motivate a team of technicians and service personnel, providing guidance, coaching, and feedback to ensure excellent performance.
  • **Service Department Management**: Oversee the daily operations of the service department, including scheduling, inventory management, and equipment maintenance.
  • **Performance Evaluation**: Evaluate the performance of team members, providing constructive feedback and recommendations for improvement.
  • **Safety and Compliance**: Ensure compliance with company safety procedures, OSHA regulations, and industry standards.
  • **Inventory Management**: Manage inventory levels, ordering parts, and maintaining accurate records.
  • **Equipment Maintenance**: Ensure the maintenance and upkeep of service department equipment, including vehicles and tools.

**Requirements**

  • **Leadership Experience**: Minimum 2 years of experience in a leadership role, preferably in the automotive service industry.
  • **Technical Knowledge**: Strong understanding of automotive repair procedures, safety protocols, and industry standards.
  • **Communication Skills**: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, team members, and management.
  • **Organizational Skills**: Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple projects.
  • **Certifications**: Valid driver's license and any relevant certifications, such as ASE or OSHA.

**What We Offer**

Brakes Plus offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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