Case Manager

5 days ago


Boston, Massachusetts, United States Pine Street Inn Full time
Job Summary

Pine Street Inn is seeking a skilled Case Manager to join our team in providing comprehensive support to homeless and chronically homeless individuals in housing. As a Case Manager, you will work as part of an intensive case management team to promote long-term stability in housing and the end of homelessness in Boston.

Key Responsibilities
  • Provide intensive case management support to tenants, including assistance with benefits, healthcare, education, employment, and legal aid.
  • Develop and implement individual service plans with tenants, and maintain all necessary documentation.
  • Collaborate with other Congregate Housing staff on program-wide efforts to stabilize and promote the individual growth of all Congregate Housing tenants.
  • Utilize Harm Reduction and Motivational Interviewing techniques to promote improved behavioral health among tenants.
  • Respond to crisis situations using effective Crisis Intervention techniques.
Requirements
  • Strong written communication skills and computer proficiency in Microsoft Office products.
  • Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness, and/or other complex disorders.
  • Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations.
  • Experience working as part of a team and a strong commitment to learning and using Harm Reduction and Motivational Interviewing skills.
Preferred Qualifications
  • Experience working with chronically homeless individuals in Housing First programs.
  • Knowledge of local caregiving and advocacy resources for people experiencing substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement.
  • Knowledge of government benefits systems, and Boston area service providers.
  • Experience with HMIS.

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