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Head of Case Management Services

2 months ago


Palmdale, California, United States Healthcare Recruitment Partners Full time
Position Overview

Director of Case Management

The Director of Case Management is responsible for providing comprehensive leadership and strategic oversight for Case Management operations. This role is essential in fostering and ensuring the progression of Coordinated Care throughout the healthcare continuum. The Director holds ultimate responsibility, authority, and accountability for the Case Management Department, overseeing all daily operational aspects to achieve both immediate and long-term objectives.

Key Qualifications:

  • Active Registered Nurse license is mandatory
  • Bachelor's Degree in Nursing is essential
  • Proven experience as a Director of Case Management in an Acute Care setting is required
  • Certification in Case Management (CCM or ACM) is preferred

Core Responsibilities:

  • Ensures high standards of care and patient satisfaction through effective oversight of policies, procedures, and continuous improvements
  • Leads, develops, and retains a motivated and engaged workforce
  • Designs and implements educational programs and training initiatives to enhance patient care and services
  • Achieves operational efficiency and profitability through strategic budgeting and resource allocation
  • Formulates and executes long-term strategic plans that align with business growth objectives
  • Oversees the management of physical and technological resources to support organizational initiatives

This position plays a pivotal role in shaping the future of Case Management services within the organization, ensuring that quality care is delivered effectively and efficiently.