Circulation Manager

3 weeks ago


Chester, Pennsylvania, United States County of Chester Full time
Circulation Manager Job Description

We are seeking a highly skilled and experienced Circulation Manager to join our team at the County of Chester. As a key member of our library staff, you will be responsible for overseeing the daily operations of the Circulation Department, providing exceptional customer service, and ensuring the timely and accurate circulation of library materials.

Key Responsibilities:
  • Manage the Circulation Department, including supervising staff, developing and implementing circulation procedures, and managing budgets.
  • Provide front-line customer service support and assistance to Circulation staff and patrons.
  • Develop and evaluate circulation operating procedures to improve service and efficiency.
  • Use advanced-level knowledge of Library Circulation ILS software to process returned materials, print notices, create reports, and manage patron accounts.
  • Perform supervisory duties, including hiring, training, and managing Circulation Library Assistants.
Requirements:
  • Bachelor's degree from an accredited college or university, or equivalent combination of education and experience.
  • Three years of job-related experience, including supervisory experience.
  • Excellent communication and customer service skills.
  • Strong problem-solving skills and ability to interpret library policy and procedures.
  • Ability to work in a fast-paced environment with strong computer skills.
Preferred Skills:
  • Three years of supervisory experience.
  • Knowledge of Library and Chester County policies and procedures.
  • Knowledge of child labor law requirements.

We offer a comprehensive benefits package to our employees. If you are a motivated and experienced professional looking for a new challenge, please submit your application.


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