Customer Service Expert

1 week ago


Riverside, California, United States Poonam Walia - State Farm Agent Full time
About the Role

As a Customer Service Representative with Poonam Walia - State Farm Agent, you will have the opportunity to make a real difference in people's lives by providing top-notch customer service. This role is perfect for individuals who are passionate about helping others and want to build a rewarding career.

Key Responsibilities
  • Develop and maintain long-term customer relationships through personalized service.
  • Respond to customer inquiries and resolve issues efficiently and effectively.
  • Collaborate with the team to identify opportunities to improve customer satisfaction and drive business growth.
  • Meet or exceed performance targets and contribute to a positive work environment.
What We Offer
  • A competitive salary of $40,000 per year, plus commission and bonus opportunities.
  • A comprehensive benefits package, including paid time off and career development opportunities.
  • A dynamic and supportive work environment that fosters growth and collaboration.
Requirements
  • A strong commitment to customer service and a customer-centric approach.
  • Excellent communication and interpersonal skills.
  • A proactive and results-driven mindset, with a focus on meeting or exceeding performance targets.
  • A Property and Casualty license (must be able to obtain) and the ability to type 55 wpm.


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