Customer Service Representative

4 weeks ago


Newbury, New Hampshire, United States Bar Harbor Bank & Trust Full time

**Job Summary**

As a Customer Service Representative at Bar Harbor Bank & Trust, you will be the first point of contact for our customers, playing a critical role in the bank's success. This position requires a strong focus on building trusted relationships with customers, supporting their day-to-day financial needs, and promoting additional products and services.

**Key Responsibilities**

• Assist customers in identifying their financial needs and contribute to the success of the company by recommending additional products and services.

• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.

• Gain an understanding of the banking industry and contribute to meeting branch goals in various categories, including deposits and loans.

• Build trusting relationships with individuals in the communities we serve.

• Be an active participant in, and advocate for, community growth and prosperity.

• Process transactions for customers in a prompt, efficient, courteous, and professional manner.

• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

**Requirements**

• High School diploma or equivalent required.

• Strong customer service and communication skills.

• Ability to work in a fast-paced environment and adapt to changing priorities.

• Basic knowledge of Windows and banking industry practices.

**What We Offer**

• Competitive pay and referral incentives.

• Employee stock purchase plan and 401(k) plan.

• Medical, dental, vision, and life insurance plans.

• Paid holidays and paid time off.

• Wellness program and continuing education benefits.

**Equal Opportunity Employer**

Bar Harbor Bank & Trust is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.



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