Customer Service Representative

2 weeks ago


Newbury, Vermont, United States Woodsville Guaranty Savings Bank Full time
Job Summary

Woodsville Guaranty Savings Bank is seeking a highly skilled Teller/Backup Customer Service Representative to join our team at the Woodsville Main Branch. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and offering financial solutions to our customers.

Key Responsibilities
  • Process customer transactions efficiently and accurately, ensuring a high level of customer satisfaction.
  • Offer personalized financial solutions to customers, including deposit and loan products.
  • Provide account services, including cash handling, check cashing, and ATM balancing.
  • Scan transactions and prepare electronic submissions.
  • Assist with cash ordering and balancing.
  • Answer customer inquiries and provide general banking information.
Requirements
  • Excellent customer service skills and a strong ability to communicate effectively.
  • Ability to use and learn computer-based systems.
  • Cash handling experience and attention to detail.
  • Strong organizational and time management skills.
Benefits
  • Competitive salary and benefits package.
  • Health, dental, and vision insurance.
  • Life and long-term disability insurance.
  • Paid time off and 11 paid holidays.
  • 401(k) retirement plan with company contribution.
  • Student loan and tuition assistance.

Woodsville Guaranty Savings Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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