IT Support Specialist
3 weeks ago
We are seeking a skilled IT Support Engineer to join our team at Merge IT. The ideal candidate will have experience in IT Desktop Service environments and be able to follow instructions and procedures.
Main Responsibilities:
Perform technical work activities to meet business and customer requirements.
Coordinate small teams delivering basic work packages in line with company process.
Document and report on work completed to ensure compliance with Company and Customer Procedures.
Escalate issues in line with company processes to ensure customer demands are met.
Provide customer service to internal and external customers.
The Ideal Candidate:
Proven experience in IT Desktop Service environment.
Uses information systems, technology functions and applications in line with IT industry standards.
Demonstrates an organized approach to work.
Demonstrates customer service abilities.
Routine administrative skills.
Good interpersonal skills, basic literacy and numeracy skills.
Demonstrates awareness of health and safety at work.
Why Choose Merge IT?
We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients. We would love to connect with you and discuss how you can contribute to our team.
Merge IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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