Patient Advocate and Support Specialist
3 weeks ago
We are seeking a skilled Patient Advocate and Support Specialist to join our team at A-Line Staffing Solutions.
Key Responsibilities:
- Assist patients and caregivers in navigating healthcare systems and accessing necessary resources.
- Field incoming calls, triage, and route to the appropriate team for further action.
- Provide scripted information on reliable sources of information and support.
- Assess patient needs and match with appropriate resources and support within program offerings.
- Adhere to compliance standards, policies, and SOPs.
- Identify and refer patients to aligned resources within program service offerings.
- Conduct benefit investigations and prior authorizations with payers.
- Provide updates and partner with team members to ensure timely patient support.
- Participate in ongoing department projects and ensure patient-centered excellence.
Requirements:
- Health Benefits Verification experience required.
- Diploma or Associates degree required.
- Strong computer skills with a working knowledge of Microsoft Word, Excel, and PowerPoint.
- Excellent oral, written, and interpersonal communication skills.
- Ability to multi-task, work independently, and function as a team player.
A-Line Staffing Solutions is committed to providing exceptional patient support and care. If you are a motivated and compassionate individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.
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