Sales and Service Technician
1 month ago
Firestone
**Job Summary**
As a Sales and Service Technician at Firestone, you will be responsible for providing exceptional customer service and sales support to our valued customers. Your primary goal will be to thoroughly assess customer needs through direct interactions, recommend appropriate products and services, and effectively communicate sales and promotions. You will also be responsible for resolving customer complaints in a timely and satisfactory manner, following up with customers to ensure their satisfaction with products and services, and performing tire services including tire repair, new tire installs, tire mounting, rotations, and balancing.
**Key Responsibilities**
* Assess customer needs through direct interactions and recommend appropriate products and services
* Effectively communicate sales and promotions to customers
* Resolve customer complaints in a timely and satisfactory manner
* Follow up with customers to ensure their satisfaction with products and services
* Perform tire services including tire repair, new tire installs, tire mounting, rotations, and balancing
**Requirements**
* Excellent customer service and communication skills
* Ability to work in a fast-paced environment and meet sales and service goals
* Basic knowledge of tire services and products
* Ability to work independently and as part of a team
**What We Offer**
* Competitive salary and benefits package
* Opportunities for career advancement and professional growth
* Collaborative and dynamic work environment
**Hiring Immediately**
Firestone is an equal opportunity employer and welcomes applications from diverse candidates.
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