USAA Auto Adjuster Team Lead

1 week ago


Colorado Springs, Colorado, United States USAA Full time
Key Responsibilities

As a USAA Auto Adjuster Team Lead, you will be responsible for achieving optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.

You will also be responsible for monitoring work to ensure consistent execution of processes and adherence to guidelines and frameworks, handling escalations, and making appropriate decisions based on policy.

Furthermore, you will facilitate and guide employees through skill identification and developing for career progression, support projects by serving as a subject matter expert, hire, develop, and coach claims employees for results delivery.



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