Life Insurance Customer Support

4 days ago


Montpelier, Vermont, United States National Life Group Full time

About the Role

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This role provides exceptional customer service and support by processing payment-related transactions, navigating multiple technology systems, and utilizing significant product knowledge to guide and educate agents.

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Responsibilities

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  • Process payment-related transactions in accordance with expectations and meet standards on quality, timeliness, and accuracy">
  • Utilize significant product knowledge to guide and educate agents on both simple and complicated requests">
  • Navigate multiple technology systems to research customer questions and concerns">
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Requirements

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  • Associates degree or higher (preferred)">
  • 2+ years of professional work experience interacting with customers">
  • Basic ability to read and interpret information">
  • Perform arithmetic, ratios, rates, and percentages">
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What We Offer

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National Life Group offers a competitive total rewards package, including:

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  • Competitive pay and outstanding health, wellness, and insurance benefits">
  • Genuine opportunities for growth and career advancement">
  • Full tuition sponsorship for completing your undergraduate and graduate degrees with University Arizona World Campus; additional $5K in annual tuition reimbursement">
  • Paid time off and holidays">
  • 40 hours of community service hours annually">
  • A culture committed to inclusion and diversity">
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Contact Us

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If you are interested in learning more about this role, please visit our website at [insert website URL].



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