Customer Service Representative
4 days ago
About the Role:
As a Customer Service Representative at Yoke's Foods, you will play a vital role in providing exceptional customer experiences and ensuring the smooth operation of our stores. Your primary responsibility will be to provide a pleasant and efficient checkout experience for our guests, ensuring they receive unparalleled hospitality and professional service.
Key Responsibilities:
- Provide excellent customer service by actively engaging with guests, answering their inquiries, and resolving any issues in a timely and professional manner.
- Promote sales by actively discussing products with guests, offering recommendations, and sharing information about current promotions and services.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
- Restock shelves, maintain a clean and organized store environment, and perform other tasks as needed to ensure the store runs smoothly.
- Mentor new associates and provide guidance and support to ensure a positive learning environment.
- Participate in the store's accident reduction plan, monitoring displays for trip hazards, observing safe lifting techniques, and recognizing safety features and restrictions of all machinery.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and credit card transactions.
- Ability to lift up to 50 pounds and stand for long periods.
What We Offer:
- A competitive hourly wage and opportunities for advancement.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with company matching.
- Paid time off and holidays.
- Opportunities for professional growth and development.
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