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Operations Director

1 month ago

Rancho Cordova, California, United States Fairfield Inn & Suites Rancho Cordova Full time
Job Title: Operations Manager

At Fairfield Inn & Suites Rancho Cordova, we are seeking an experienced Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel, providing exceptional guest service, and driving business results.

Key Responsibilities:
  • Supervise and coordinate the activities of all hotel departments to ensure seamless operations and excellent guest service.
  • Develop and implement strategies to improve hotel performance, including revenue growth, guest satisfaction, and employee engagement.
  • Manage and maintain accurate records, reports, and data to inform business decisions and drive results.
  • Collaborate with the General Manager to develop and implement hotel policies, procedures, and standards.
  • Ensure compliance with all relevant laws, regulations, and company policies.
  • Lead by example, demonstrating a commitment to exceptional guest service, employee engagement, and business results.
Requirements:
  • 3+ years of experience in hotel operations, management, or a related field.
  • Proven track record of success in driving business results, improving guest satisfaction, and enhancing employee engagement.
  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • Ability to work effectively in a fast-paced environment, with multiple priorities and deadlines.
  • Proficiency in hotel management systems, including property management systems, revenue management systems, and other relevant software.

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.