Benefits Supervisor

3 days ago


Oakland, California, United States University of California - Office of the President Full time
Job Title: Benefits Supervisor - Member Records/Disability

Join the University of California - Office of the President team as a Benefits Supervisor - Member Records/Disability. In this role, you will be responsible for overseeing the day-to-day operations of the benefits administration team, ensuring the efficient use of resources, accurate reporting of data, and effective delivery of benefit services to internal and external members, customers, and key stakeholders.

Key Responsibilities:
  • Develop and implement strategies to motivate staff and gain optimum performance to achieve service level and performance goals.
  • Provide direct supervision and guidance to staff members in the retirement, health and welfare, or benefits administration units.
  • Assess training needs and recommend/executes opportunities for improvement; conducts quality assurance reviews to ensure compliance with unit standards.
  • Lead the day-to-day operations of the team, ensuring the efficient use of resources, accurate reporting of data, and effective delivery of benefit services.
  • Oversee the workflow of the team, working to ensure that quality metrics are reported and that operational efficiencies are streamlined, met, and/or improved as needed.
Requirements:
  • Minimum 3 years of Supervisor experience.
  • Demonstrated knowledge of disability adjudication process.
  • Demonstrated knowledge of records management and reconciliation.
  • Ability to quickly learn the pension administration system.
  • Ability to quickly learn the University of California Retirement Plan and Regulations.
Benefits:

The University of California, Office of the President, offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement plans, and paid time off.


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