Customer Service Professional

4 days ago


Springfield, Illinois, United States U-Haul Full time
About the Job

We are seeking a Customer Service Professional to join our team at U-Haul. This role involves providing exceptional service to customers, ensuring their needs are met, and exceeding their expectations.

Estimated Salary Range:

$45,000 - $60,000 per year, depending on location and experience.

About the Role

The Rental Team Member will work closely with our customers to understand their needs and provide solutions that meet their requirements. This includes assisting with equipment rentals, answering questions, and educating customers about our products and services.

Key Responsibilities:
  • Assist customers with equipment rentals and returns
  • Answer questions and educate customers about U-Haul products and services
  • Use smartphone-based technology to manage rentals and inventory
  • Clean and inspect equipment on the lot
  • Participate in ongoing training and education through U-Haul University
Requirements:
  • Valid driver's license
  • High school diploma or equivalent


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