Library Support Specialist

2 weeks ago


Memphis, Tennessee, United States Avenu Insights & Analytics Full time
Job Overview

Position: Library Support Specialist

Company: Avenu Insights & Analytics

About Us: Avenu Insights & Analytics is dedicated to enhancing community services through innovative solutions. Our library services are integral to fostering knowledge and engagement within the communities we serve.

Position Summary:

We are seeking a committed Library Support Specialist to become a vital part of our team. In this role, you will be instrumental in cultivating a friendly atmosphere for visitors and assisting them with a variety of inquiries. We appreciate candidates who are enthusiastic, approachable, and possess strong interpersonal skills.

Key Responsibilities:

  • Welcome visitors and assist them in locating library resources and services.
  • Guide patrons in using computers, clarifying procedures, and providing support.
  • Facilitate customer service functions such as checking materials in and out, organizing collections, and creating informative displays.
  • Participate in departmental initiatives and team-building activities.
  • Uphold the principles of the American Library Association and ensure the confidentiality of patron information.
  • Carry out additional tasks as required.

Qualifications:

  • High school diploma or GED is mandatory.
  • Preferred experience of at least 1 year in a library setting.

Skills and Competencies:

  • Exceptional listening and communication skills.
  • Strong customer service orientation.
  • Availability for a flexible schedule, including weekends and evenings.

Work Environment:

  • Engaging public library atmosphere.
  • Ability to work autonomously with limited oversight.

Physical Requirements:

  • Ability to lift and transport items weighing up to 25 pounds.
  • Capability to remain seated for extended periods while focusing on detailed tasks.

Avenu Insights & Analytics is an Equal Opportunity Employer. We encourage all qualified individuals to consider this opportunity.



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