Sales and Membership Associate for Front Office

2 weeks ago


Puyallup, Washington, United States Anytime Fitness - 202675 Full time
Position Overview

Benefits:

  • 401(k) matching
  • Performance-based bonuses
  • Employee discounts
  • Career advancement opportunities
  • Paid time off
  • Training and development programs
  • Wellness resources

Role Responsibilities

The Membership Sales Associate at Anytime Fitness is a dedicated professional focused on enhancing the health and fitness journey of our members and guests. This role involves a variety of daily tasks, including welcoming individuals to the facility, promoting memberships and retail products, maintaining cleanliness, and fostering a collaborative environment within our community-oriented club.

The ideal candidate will possess strong self-motivation, excellent communication skills, and the ability to work well with team members while positively engaging with members and staff. A passion for health and wellness, a competitive spirit, and a knack for building connections with people are essential attributes for success in this position.

Work Schedule: Part-time availability is required, with a set schedule of Monday to Thursday from 2 PM to 7 PM and Saturdays from 9 AM to 3 PM.

Key Responsibilities Include:

  1. Membership Sales: Clearly articulate gym policies and membership agreements, address potential objections, and leverage club initiatives to showcase the benefits of our facility.
  2. Facility Tours: Conduct tours for prospective members, utilizing open-ended questions to understand their needs and highlight the advantages of our coaching-focused gym.
  3. Facility Maintenance: Maintain a high standard of cleanliness, including dusting, stocking restrooms, organizing equipment, and disinfecting areas to ensure a welcoming environment.
  4. Social Media Engagement: Create and post content on our gym's public pages to engage with members and promote memberships, retail items, and training services.
  5. Member Follow-ups: Reach out to current members to acknowledge their engagement or invite them back, and contact web leads to schedule tours and discuss membership options.
  6. Membership Support: Assist members with inquiries related to billing, tanning, renewing memberships, and account management.
  7. Relationship Building: Foster positive relationships with members to create an inviting atmosphere, ensuring every interaction is meaningful and not transactional.
  8. Retail Sales: Understand and communicate product offerings effectively to assist members with their purchases.
  9. Marketing Initiatives: Collaborate with management to plan and execute community engagement events.


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