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Sales and Membership Associate for Front Office
2 months ago
We are seeking a dedicated Membership Sales Associate who is enthusiastic about promoting health and wellness. This role is pivotal in enhancing the experience of our members and guests at our fitness facility.
Key Responsibilities- Membership Sales: Effectively communicate the terms and policies of our gym memberships, addressing any inquiries or concerns from potential members.
- Facility Tours: Conduct engaging tours of our gym, asking insightful questions to understand the needs of prospective members and showcasing the unique benefits of our coaching environment.
- Facility Maintenance: Uphold a high standard of cleanliness within the gym, which includes regular cleaning tasks such as dusting, organizing equipment, and disinfecting areas to ensure a welcoming atmosphere.
- Social Media Engagement: Develop and share content on our public platforms to foster community engagement and promote our services.
- Member Outreach: Reach out to current members to acknowledge their participation and encourage their return, as well as address any billing or account inquiries.
- Relationship Building: Cultivate positive relationships with members, ensuring every interaction is meaningful and contributes to a welcoming community.
- Retail Sales: Be knowledgeable about our merchandise and supplements to assist members effectively and facilitate sales.
- Marketing Collaboration: Work alongside management to implement community engagement initiatives and events.
The ideal candidate will possess strong communication skills, a passion for health and fitness, and the ability to work collaboratively within a team. A proactive approach to member engagement and a commitment to maintaining a positive gym environment are essential.
