Medical Front Desk Coordinator

7 days ago


Salinas, California, United States Cypress Healthcare Partners Full time

Job Summary:

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This role is an excellent opportunity to join Cypress Healthcare Partners as a Medical Receptionist. As a key member of our front office team, you will provide exceptional patient care and administrative support.

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About the Role:

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  • We are seeking a highly organized and detail-oriented individual to manage patient flow, ensure seamless communication between patients, staff, and medical staff, and maintain accurate records.
  • Your primary responsibility will be to greet patients, check them in, and verify demographic information using our electronic medical record (EMR) system.
  • You will also collect patient co-pays, deductibles, and payments for services while adhering to our payment policies.
  • An additional duty will be to answer incoming phone calls professionally, utilizing your exceptional phone etiquette skills.
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  1. Retrieving messages left with our answering service or voicemail periodically throughout the day will be part of your responsibilities.
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  • Scheduling patient appointments and procedures according to established protocol will be another vital task.
  • Copying patient information and forwarding it to requesting parties after obtaining necessary consent to release medical records will also fall under your duties.
  • Miscellaneous tasks assigned by management should be successfully performed in between time.
  • Lastly, maintaining a clean and neat waiting area will be crucial to providing an exceptional patient experience.
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About You:

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We are looking for someone who holds a High school diploma or general education degree (



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