Healthcare Operations Manager

1 month ago

Minneapolis, Minnesota, United States Marsden Central Full time
Healthcare Area Manager Job Description

Marsden Central is seeking a highly motivated individual to lead a widespread Facility Service Department focused on Healthcare Clientele. This position involves high levels of collaboration and communication with senior leadership.

Key Responsibilities:
  • Training and Development: Train supervisors and employees on assigned job duties, ensuring they have the necessary skills to excel in their roles.
  • Safety and Compliance: Complete safety audits and conduct safety training to maintain a safe working environment.
  • Customer Engagement: Responsible for all aspects of customer engagement and satisfaction, including resolving customer complaints and implementing action plans.
  • Employee Development: Identify and mentor employees to develop the next generation of leaders, ensuring a strong succession plan.
  • Task Management: Assign tasks to associates and inspect completed work to ensure company standards are met.
  • Problem-Solving: Resolve employee problems or refer matters to Operations Manager, ensuring timely and effective resolution.
  • Account Management: Assist in the start-up of new accounts, provide information to management, and meet with customers to ensure their needs are met.
  • Timekeeping and Attendance: Verify employee attendance and timekeeping, ensuring accuracy and compliance with company policies.
  • Quality Control: Conduct building inspections to maintain a quality level that meets the customer's and the company's standards.
  • Policy Enforcement: Follow and enforce all company policies, ensuring a consistent and fair work environment.
  • Financial Management: Review and help manage budgets and staffing levels for all buildings, ensuring efficient use of resources.

Marsden Central offers a flexible work schedule, room to grow, and upward mobility. We are an Equal Opportunity/Affirmative Action Employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, age, sex, gender identity, creed, ancestry, disability, sexual or affectional orientation, marital status, color, religion, national origin, or any other characteristic protected under federal, state, or local law.

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