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AR Specialist I, Deductions

2 months ago

Tampa, Florida, United States Refresco Full time
Job Summary

We are seeking a highly skilled AR Specialist I, Deductions to join our team at Refresco. As an AR Specialist, you will play a critical role in processing and analyzing accounts receivable transactions, minimizing risk, and ensuring timely collections.

Key Responsibilities
  • Accounts Receivable Analysis: Research and determine the root cause of deductions and past due invoices to reduce future occurrences by working closely with customers and internal business partners.
  • Customer Communication: Contact customers and internal business partners to obtain information related to the collection of outstanding AR.
  • Account Status Updates: Provide frequent analysis of customer account status and updates to management as needed.
  • Order Management: Reviews orders that are on hold/release report and takes required action.
  • Collection Activity: Prepare weekly worklist for collection activity and ad hoc reports as assigned.
  • Cash Receipts Management: Monitors daily incoming cash receipts including checks, ACH and wire transfers for effective collection management.
  • Process Improvement: Proactively identify trends and assist in implementing process improvements.
  • Collaboration: Partner with sales management and customer service management to ensure the highest level of professionalism and customer service in resolution of outstanding issues.
Requirements
  • Education: High School Diploma/GED required.
  • Experience: Previous accounting experience preferred.
Skills and Competencies
  • ERP Systems: Working knowledge of SAP and FSCM Dispute Management or other ERP systems.
  • Microsoft Office: Basic Microsoft Excel and Word application skills.
  • Customer Service: Strong customer service skills.
  • Analytical Skills: Analytical skills (ability to define problems, collect data, establish facts, draw valid conclusions and find solutions).
  • Organizational Skills: Organizational and time management skills.
  • Communication Skills: Strong communication skills – oral and written.
  • Time Management: Ability to meet deadlines.
  • Adaptability: Able to adjust readily to change and adapt as needed.
Working Conditions
  • Work Environment: Onsite – with the flexibility to work from home one day per week.
  • Physical Demands: Continuously sitting for prolonged periods, as the job is administrative in nature.
  • Visual/Sensory: This position requires attention to detail, requiring attention with one or two senses at a time.
  • Work Environment: Work and environment fasted paced, requiring ability to remain focused under pressure.
Benefits
  • Medical/Dental/Vision Insurance
  • Life Insurance
  • 401(k) Savings Plan with company match
  • Paid Holidays and Vacation
  • Well-being Benefits
  • Discount Programs