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Customer Service Representative

2 months ago

Carlsbad, United States Aladdin Bail Bonds Full time

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Aladdin Bail Bonds. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and promoting our services.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding our services and policies.
  • Work closely with our sales team to promote our services and identify new business opportunities.
  • Collaborate with our operations team to resolve customer complaints and issues.
  • Requirements:
    • 1-3 years of customer service experience.
    • Exceptional customer service skills and a positive attitude.
    • Ability to multi-task and prioritize in a fast-paced work environment.
    • Excellent verbal and written communication skills.
    • Detail-oriented and a problem solver.
    • Ability to work independently and in a team environment.
    • Ability to work a flexible schedule, including evenings and weekends.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.