Medical Records Specialist I

4 weeks ago


Oak Park, Illinois, United States West Suburban Medical Center Full time
Job Summary

West Suburban Medical Center is seeking a detail-oriented and organized Medical Records Specialist I to join our team. As a Medical Records Specialist I, you will be responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.

Key Responsibilities
  • Receive and process requests for patient health information in accordance with Resilience and Facility policies and procedures.
  • Maintain confidentiality and security with all privileged information.
  • Maintain working knowledge of Hospital and facility software.
  • Adhere to the Hospital's and Customer facilities Code of Conduct and policies.
  • Inform manager of work, site difficulties, and/or fluctuating volumes.
  • Assist with additional work duties or responsibilities as evident or required.
  • Consistent application of medical privacy regulations to guard against unauthorized disclosure.
  • Responsible for managing patient health records.
  • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
  • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
  • Ensures medical records are assembled in standard order and are accurate and complete.
  • Creates digital images of paperwork to be stored in the electronic medical record.
  • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
  • Answering of inbound/outbound calls.
  • May assist with patient walk-ins.
  • May assist with administrative duties such as handling faxes, opening mail, and data entry.
  • Must meet productivity expectations as outlined at specific site.
  • May schedule pick-ups.
  • Other duties as assigned.
Work Conditions and Physical Demands
  • To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Human Resources and determined on a case-by-case basis.
  • Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions.
  • Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use.
  • Must be able to use a telephone or headset equipment.
  • Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions.
  • Reasonable accommodations are available to qualified individuals with disabilities.
  • Low to no travel required.


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