Retail Sales Specialist

1 week ago


Cerritos, California, United States L Oreal USA Full time

About Kiehl's Since 1851
Kiehl's Since 1851 is a leading skincare and haircare brand founded as an old-world apothecary in New York's Lower East Side neighborhood. With a rich history spanning over 159 years, we have established ourselves as a trusted name in the industry, known for our unique natural ingredients and personalized service.

Our team at Kiehl's is dedicated to providing exceptional customer experiences, combining tried-and-true methods with the latest innovations from around the world. We are committed to maintaining the high level of quality and efficacy that our customers have come to expect from us.

Job Summary
We are seeking a Retail Sales Specialist to join our team at our Los Cerritos location. As a key member of our sales team, you will be responsible for assisting Store Manager in achieving store sales goals while providing superior customer service standards. You will develop customer relationships that result in repeat business, execute short and long-term plans to achieve goals, and maintain a neat and organized store environment.

Main Responsibilities
- Regular attendance and timeliness for all scheduled shifts
- Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team
- Enforce company policies and procedures
- Perform open and close procedures for the store
- Provide training to new store employees
- Effectively execute visual directives, education selling tools and customer service standards
- Utilize resources, eliminate roadblocks and drive process improvement
- Interim supervision required

Requirements
- 2+ years of specialty retail store experience
- Working knowledge of store operation procedures
- Highly resourceful, flexible and ability to solve problems in a timely manner
- Willing to work flexible hours, including nights and weekends
- High School Diploma or GED required
- Ability to work on your feet all day
- Walk up and down a flight of stairs and/or ladder if necessary
- Lift up to 25 lbs on a regular basis

Estimated Salary Range
$40,000 - $60,000 per year, depending on experience. Benefits include health insurance, paid time off, and opportunities for career growth and development within the L Oreal USA family.



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