Summer Hospitality Internship Program: Gain Real-World Experience

4 days ago


SaintChaptes, Occitanie, United States Great Wolf Lodge Full time
About the Summer Hospitality Internship Program

The Summer Hospitality Internship Program at Great Wolf Lodge is a 10-week program designed to provide college students with hands-on experience in the hospitality and entertainment industry. This experiential learning program offers a unique opportunity to gain real-world experience, develop valuable skills, and build a professional network.

Program Highlights
  • Frontline Experience: Interns will work in various frontline positions, including Guest Services, Housekeeping, Retail & Attractions, and Food & Beverage.
  • Job Shadow Week: A dedicated week to experience different disciplines and gain exposure to HR, Sales, and Aquatics.
  • Meaningful Project: Complete a project and present to the lodge leadership team, demonstrating your skills and knowledge.
  • Professional Development: On-the-job training, self-paced learning, and classroom-style instruction to develop your skills and knowledge.
  • Networking Opportunities: Connect with program participants and lodge leaders to build your professional network.
Responsibilities
  • Frontline Roles: Handle day-to-day responsibilities in key frontline positions, such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, and Entertainment Ambassador.
  • Project Completion: Complete assigned projects and present to the lodge leadership team.
  • Professional Development: Participate in a professional development series to develop soft and technical skills.
  • Guest Experience: Enhance the guest experience through exceptional customer service.
  • Adherence to Procedures: Adhere to daily operating and safety procedures.
Requirements
  • Education: Current enrollment in an Associate's degree or Bachelor's degree program.
  • Availability: Available to complete at least a 10-week program (May to August).
  • GPA: Cumulative 3.0 GPA minimum.
  • Math Skills: Ability to add, subtract, multiply, and divide.
  • Communication Skills: Excellent written and verbal communication skills.
  • Work Authorization: Must have unrestricted work authorization in the US.
Preferred Qualifications
  • Passion for Service: Demonstrate a passion for delivering exceptional service.
  • Intellectual Curiosity: Show intellectual curiosity and a desire to learn and grow.
  • Related Field: Pursuing a Bachelor's degree in hospitality, business, or a related field.
Physical Qualifications
  • Physical Abilities: Regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching.
  • Vision: Close vision, color vision, depth perception, and focus adjustment.
  • Lifting: Ability to lift up to 30 pounds.


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