Sales Consultant
8 hours ago
At Mattress Firm, we're dedicated to helping people sleep well to live well. As a Sleep Expert, you'll play a critical role in creating a life-changing in-store experience for our customers. You'll empower them to build the perfect sleep sanctuary, and help them understand the importance of a good night's sleep. Our extensive, customer-centric retail sales training program will equip you with the knowledge and skills to succeed in this role. You'll have the opportunity to grow your career through on-the-job training and development programs, and enjoy benefits like excellent career growth opportunities, 401(k) with employer matching, and more.
Key Responsibilities:- Create an environment where the customer is always at the center by cultivating strong relationships.
- Provide technical and product knowledge information to customers and serve as subject matter expert.
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
- Maintain awareness of the competition, advertisements and services offered by competitors.
- Leverage social media to positively impact brand awareness and increase sales.
At Mattress Firm, we're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We're an equal employment opportunity employer and do not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
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