IT Applications Manager

3 weeks ago


Merrillville, Indiana, United States NiSource Full time
Job Title: IT Applications Manager

At NiSource, we are seeking an experienced IT Applications Manager to join our team. As an IT Applications Manager, you will be responsible for managing the day-to-day operations of our Advanced Metering Infrastructure (AMI) system, ensuring its reliability, accuracy, and efficiency.

Key Responsibilities:
  • Lead the integration of IT systems with the AMI infrastructure, including meter data management (MDM) systems, enterprise resource planning (ERP) systems, and head-end systems.
  • Oversee the day-to-day IT operations of the AMI system, including monitoring system performance, resolving technical issues, and ensuring data integrity and security.
  • Coordinate with software developers to design, develop, and implement custom applications, scripts, and interfaces to support AMI operations, data analytics, and reporting requirements.
  • Implement and maintain cybersecurity measures to protect the AMI system from cyber threats, including intrusion detection, encryption, access controls, and security patch management.
  • Manage the collection, storage, and analysis of AMI data, ensuring compliance with data governance policies, privacy regulations, and industry standards.
  • Collaborate with IT vendors, contractors, and service providers to procure IT hardware, software, and services, negotiate contracts, and manage vendor relationships.
  • Implement change management processes and procedures to minimize disruptions and ensure smooth transitions during system upgrades, enhancements, and maintenance activities.
  • Develop and maintain documentation, user guides, and training materials for IT staff and end-users to facilitate system understanding, usage, and troubleshooting.
Requirements:
  • Bachelor's degree or equivalent work experience.
  • 7+ years of experience in IT application technology management and/or equivalent plan/build/run.
  • Prior experience with application development, program delivery, service provider management, and distributed teams.
  • Experience leading and developing a staff of technology professionals.
  • Understanding of multiple technology domains like meter data management, head-end systems, or other enterprise solutions that enable business functions.
  • Ability to manage multiple priorities, relationships, schedules, and deadlines.
Preferred Qualifications:
  • Regulated utility experience strongly preferred.
  • Technical certifications preferred.
  • PMP and/or Agile certifications preferred.
  • ITIL certification strongly preferred. Certification within 6 months of hire required.


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