Content Manager Associate Principal

6 days ago


Kansas City, Missouri, United States finra Full time
Job Summary

We are seeking a highly skilled Content Manager Associate Principal to join our team at FINRA. The successful candidate will be responsible for managing the maintenance of test questions and content outlines for securities industry/client qualification examinations.

Key Responsibilities
  • Exam Management and Item Bank Maintenance
    • Maintain and augment item banks for securities industry/client qualification examinations by analyzing the performance of current and pretest test items, assessing the need for new items, and collaborating with a content committee to draft, review, and edit new and current items.
    • Properly enter new items into the item bank and edit items already in the bank to ensure compliance with FINRA/client style guides.
  • Committee Management
    • Manage assigned qualification exam committee membership to ensure proper composition and monitor the performance, productivity, and attendance of committee members.
    • Recruit new committee members when necessary and retire current committee members to maintain a diverse and skilled team.
  • Item Development
    • Edit new items submitted by committee members and bank items to conform with FINRA/client style guides.
    • Lead committee activities and conversations to ensure that items meet basic standards and use standard item statistics to guide analysis and decisions.
  • Content Outline Maintenance and Job Analyses
    • Make updates to content outlines as necessary and publish updated content outlines on a timely basis.
    • Assist with job analysis studies under the direction of more senior staff, as assigned.
  • Securities and Financial Industry Knowledge
    • Research, monitor, and evaluate the effect of FINRA, SEC, and other industry entity rule changes, new securities products, and industry best practices on exam programs.
    • Make necessary changes to content outlines and bank items to ensure compliance with industry standards.
  • Maintenance and Enhancement of Item Bank System
    • Participate in the development of system requirements and conduct user acceptance testing for in-house developed item bank and authoring system.
  • Management of Inquiries
    • Respond to exam-related inquiries from other FINRA staff, FINRA members, exam candidates, and others in a prompt, accurate, and professional manner.
    • Refer advanced questions/issues to a more senior analyst or manager when necessary and appropriate.
  • Special Projects and Department Initiatives
    • Assist with special projects and support department initiatives as assigned by management.
Requirements
  • Education and Experience
    • Bachelor's degree and three (3) years of securities/financial industry and/or content development experience, or an equivalent combination of education and/or work experience.
  • Skills and Abilities
    • Strong interpersonal skills with excellent communication skills (both oral and written) to effectively manage relationships with diverse stakeholders.
    • Proficiency with standard office software and ability to work independently with a high level of attention to detail.
    • Desirable skills include quantitative skills, ability to learn and use databases, and project management skills.
  • Working Conditions
    • Work is performed in a standard office environment with occasional travel required (20%).


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