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Senior Communication Services Administrator

4 weeks ago


Washington, Washington, D.C., United States Empower AI Full time

Overview

Empower AI is a leading provider of AI solutions for government agencies. As a Senior Communication Services Administrator, you will play a critical role in delivering high-quality communications services to our clients. With a strong background in telecommunications and a proven track record of success, you will be responsible for managing and maintaining equipment, lines, and voice circuits for all United States Mint equipment and locations.

Responsibilities

As a key member of our team, you will be responsible for:

  • Providing communication services that meet the business needs of the United States Mint
  • Designing, configuring, and deploying communication services hardware and software
  • Managing and maintaining equipment, lines, and voice circuits
  • Working with contractors to ensure their services are provided as required under various contracts
  • Providing administrative, operational, and management support
  • Ensuring that communication services are highly available, scalable, reliable, and secure

Qualifications

To be successful in this role, you will need:

  • A Bachelor's degree in Information Systems or a relevant field
  • At least 15 years of experience in communication services
  • Practical skills and experience in designing, configuring, and deploying communication services hardware and software
  • Able to keep sensitive and confidential material private

Physical Requirements

This role requires the ability to perform the following essential functions:

  • Sitting for long periods
  • Standing for long periods
  • Ambulating throughout an office
  • Ambulating between several buildings
  • Stoop, kneel, crouch, or crawl as required