Healthcare Registration Specialist

3 weeks ago


Marquand, Missouri, United States Indiana University Health Full time

Position Overview

Working Hours: 8:30 AM - 5:15 PM

This role is essential in ensuring a smooth patient experience from the moment they enter the facility until they reach their designated area.

The specialist is responsible for gathering crucial details to create precise financial and demographic records for patients, which is vital for optimizing reimbursement and achieving favorable clinical outcomes.

The responsibilities include scheduling appointments, collecting pertinent medical information from patients, clarifying departmental and hospital charges and policies, entering charges into the relevant systems, and securing necessary payments.

Additionally, the specialist will manage incoming calls and guide patients and visitors to the appropriate locations.

  • High School Diploma or GED is mandatory.
  • Basic Life Support (BLS) certification from the AHA is preferred.
  • 1-2 years of experience in a healthcare environment is advantageous.
  • Ability to learn and retain medical coding is essential; familiarity with ICD-10 and CPT coding is preferred.
  • Capability to interpret insurance details and knowledge of clinical practices and medical terminology is preferred.
  • Basic proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) is required.


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