Customer Service Representative

5 days ago


Shreveport, Louisiana, United States Barksdale Federal Credit Union Full time

Job Title: Member Service Representative

About the Role:

This is an exciting opportunity to join our team at Barksdale Federal Credit Union as a Member Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring seamless transactions.

Responsibilities:

  • Process deposits, withdrawals, loan payments, cashiers' checks, and cash advances accurately and efficiently.
  • Balance daily transactions and verify cash totals to maintain accuracy and compliance.
  • Perform assigned side-jobs and assist other tellers as needed to ensure smooth operations.

Requirements:

  • High school diploma or equivalent required.
  • Basic understanding of financial services and products provided by credit unions.
  • General knowledge of banking policies and procedures.
  • Excellent communication and interpersonal skills.
  • Proficiency in basic computer skills and willingness to learn new software/systems.

Benefits:

  • Paid Time Off (Vacation & Sick).
  • 401K with Company Match.
  • Medical, Dental and Vision Benefits.
  • Flexible Spending Account.
  • Life Insurance.
  • Tuition Reimbursement.
  • Employee Assistance Program.

Estimated Salary: $40,000 - $60,000 per year based on location and experience.



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