Customer Service Representative
5 days ago
Job Title: Member Service Representative
About the Role:
This is an exciting opportunity to join our team at Barksdale Federal Credit Union as a Member Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring seamless transactions.
Responsibilities:
- Process deposits, withdrawals, loan payments, cashiers' checks, and cash advances accurately and efficiently.
- Balance daily transactions and verify cash totals to maintain accuracy and compliance.
- Perform assigned side-jobs and assist other tellers as needed to ensure smooth operations.
Requirements:
- High school diploma or equivalent required.
- Basic understanding of financial services and products provided by credit unions.
- General knowledge of banking policies and procedures.
- Excellent communication and interpersonal skills.
- Proficiency in basic computer skills and willingness to learn new software/systems.
Benefits:
- Paid Time Off (Vacation & Sick).
- 401K with Company Match.
- Medical, Dental and Vision Benefits.
- Flexible Spending Account.
- Life Insurance.
- Tuition Reimbursement.
- Employee Assistance Program.
Estimated Salary: $40,000 - $60,000 per year based on location and experience.
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