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Hospitality Services Representative

3 weeks ago

Shreveport, Louisiana, United States Lotus Hospitality Management Full time
Job Description

As a Front Desk Representative at Lotus Hospitality Management, you will play a vital role in ensuring the success of our hotel operations. Your primary responsibility will be to provide exceptional customer service, resolving guest issues promptly and professionally.

Key Responsibilities:
  • Guest Service: Deliver exceptional guest service, addressing their needs and concerns in a timely and professional manner.
  • Front Desk Operations: Manage front desk operations, including check-in/check-out procedures, payment processing, and guest relations.
Salary and Benefits
  • Estimated Salary: $50,000 - $60,000 per annum, based on location and experience.
  • Benefits Package: Comprehensive benefits package, including health insurance, dental insurance, 401(k) matching, and paid time off.