Customer Service Liaison

3 weeks ago


Shreveport, Louisiana, United States Lotus Hospitality Management Full time
Job Description Overview

The primary role of a Front Desk Representative at Lotus Hospitality Management is to provide exceptional customer service and ensure seamless guest experiences.

Key Responsibilities:
  • Guest Check-in/Check-out: Efficiently process guest arrivals and departures, verifying registration information and distributing room keys as needed.
  • Payment Processing: Accurately calculate guest room payments and additional costs, ensuring timely and secure transactions.
  • Guest Relations: Greet guests warmly, addressing their needs and concerns in a courteous and professional manner.


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