Exceptional Support Specialist

1 day ago


Orlando, Florida, United States Stark Exterminators Inc Full time
Customer Service Position

We are seeking a dedicated Customer Service Representative to join our team and provide exceptional support to our internal and external customers.

This is an hourly position based on experience, with an estimated salary of $19.25 per hour in the United States.

About Stark Exterminators Inc.

We are part of the Arrow Exterminators family of brands, a family-owned and operated business since 1964.

We have grown rapidly and now serve 12 states with multiple offices in each state, providing quality and satisfaction for our customers.

Job Description

The successful candidate will be responsible for serving as the first point of contact for internal and external customers, detecting and resolving problems using critical thinking skills and creativity.

Other key responsibilities include assisting with scheduling service, collecting payment, and updating customer files in a timely manner.

The ideal candidate will also connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid.

Benefits and Perks
  • Generous time off to relax and recharge.
  • 11 paid holidays to celebrate special occasions.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) with company match, Roth IRA, and high deductible HSA.
  • Telemedicine for easy access to healthcare services.
  • Disability, cancer, and accident insurance for added protection.
  • A health & wellness suite to promote physical and mental well-being.
  • Company-paid + additional life insurance for peace of mind.
Requirements
  • A working knowledge of Microsoft Office Suite.
  • A high school diploma or equivalent.
  • A professional appearance and demeanor.
  • The ability to work a 40-hour minimum work week.
  • The willingness to work minimal overtime as needed.


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