Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their queries, and ensuring their satisfaction with our products and services.
Key Responsibilities- Provide expert assistance to customers via phone, email, and in-person at our facility
- Use your technical knowledge and problem-solving skills to resolve customer issues and provide solutions
- Process quotes, take orders, and provide post-order service to customers
- Meet and exceed monthly sales goals while increasing customer satisfaction
To be successful in this role, you will need:
- 6 months of customer service experience, preferably in an industrial or technical environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic knowledge of Microsoft Office and Google search engine
- High school diploma or equivalent
As a Customer Service Representative with Applied Industrial Technologies, you will have the opportunity to work with a global leader in industrial distribution, providing exceptional service to our customers and growing your career in a dynamic and supportive environment.
We offer a competitive salary, bonus opportunities, and a comprehensive benefits package, including health, vision, and dental coverage, 401(k) with company match, paid vacation, sick time, and company holidays. We also offer tuition reimbursement, personalized training and development programs, and career development and advancement opportunities.
Join our team and take the first step towards a rewarding career in customer service and technical support.
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