Customer Service Representative

3 weeks ago


Hamilton, Ohio, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Answer product questions, provide product information, and make recommendations to customers
  • Process sales transactions accurately and efficiently
  • Build strong relationships with customers, understanding their needs and preferences
  • Stay up-to-date on product knowledge, features, and benefits
  • Maintain a clean and organized store environment, adhering to company standards
  • Assist with inventory management, including receiving, stocking, and rotating products
  • Participate in visual merchandising and store displays
  • Meet or exceed sales goals, contributing to the success of the store
Requirements
  • High school diploma or equivalent required
  • Previous customer service or retail experience preferred
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong communication and interpersonal skills
  • Ability to lift up to 50 pounds and stand for long periods
What We Offer

As a Sherwin-Williams team member, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to providing a positive and inclusive work environment, where you can thrive and reach your full potential.

We are an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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