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Restaurant Operations Manager

2 months ago

Methuen, Massachusetts, United States Margaritas Full time

At Margaritas Mexican Restaurant, we're seeking a skilled Shift Leader to oversee daily operations and team members. As a key member of our team, you'll be responsible for managing cash, resolving conflicts, and ensuring the smooth execution of shifts. Your leadership skills and commitment to quality service will be essential in maintaining a positive work environment and delivering exceptional customer experiences. Key responsibilities include:

* Providing direction and feedback to team members during shifts
* Training and coaching new employees
* Ensuring health and safety standards are followed
* Addressing customer and employee complaints
* Resolving conflicts between workers

To succeed in this role, you'll need proven experience as a Shift Leader or in a relevant managerial position, as well as knowledge of the industry and relevant health and safety regulations. Strong leadership skills, problem-solving abilities, and a commitment to excellent service are also essential. If you're a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply.