Medicaid Benefits Specialist

22 hours ago


Tulsa, Oklahoma, United States Family & Children's Services Full time
Job Title: Medicaid Enrollment Specialist

Family & Children's Services is seeking a highly skilled Medicaid Enrollment Specialist to join our team. As a Medicaid Enrollment Specialist, you will play a critical role in assisting clients with applying, navigating, and understanding Oklahoma Medicaid benefits and its private Contracted Entity managed plans.

Key Responsibilities:
  • Determine client eligibility for Medicaid, Medicare, or other applicable insurance.
  • Assist with Medicaid enrollment and re-enrollment.
  • Ensure applications are completed correctly with required supporting materials.
  • Provide unbiased Medicaid insurance information to current and prospective clients regarding the Medicaid Contracted Entity benefits plans aka "SoonerSelect" benefits plans.
  • Handle questions, issues, and provide detailed information on Oklahoma Medicaid eligibility, rules, benefits, and requirements for enrollment or re-enrollment.
  • Documenting client paperwork into the FCS database.
  • Provide outreach to clients to assist with education and comprehension of Medicaid enrollment, re-enrollment, and coverage.
  • Utilize reports to target and assist with updating client insurance information.
Requirements:
  • High school diploma or equivalent.
  • Driver's license and satisfactory driving record to navigate to other FCS business sites.
Preferences:
  • Medicaid and insurance experience preferred.
  • Mental health experience preferred.
  • Bilingual in Spanish and English strongly preferred.
Knowledge:
  • Strong computer skills with the Microsoft suite of products.
  • Strong attention to detail and efficiency interacting with online data entry and web-based programs.

Family & Children's Services is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. We are committed to providing a work environment that is free from discrimination and harassment. We are an affirmative action employer and provide equal employment opportunities to all qualified individuals without regard to their race, color, religion, sex, national origin, age, disability, or any other protected characteristic.



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