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Educational Technology Support Specialist

2 months ago

Columbus, Ohio, United States eSchool Consultants Full time
{"h1": "Educational Technology Support Specialist", "p": "At eSchool Consultants, we are seeking a dedicated and knowledgeable Educational Technology Support Specialist to join our team. As a key member of our team, you will play a critical part in ensuring that our educators and students have seamless access to the technology they need to succeed.

Your expertise will not only help resolve technical issues but also empower educators to effectively use technology in their teaching.

Responsibilities:

* Provide technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.

* Provide answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.

* Improve client references by writing and maintaining documentation.

* Participate in development of client training programs by identifying learning issues and recommending instructional language.

* Accommodate client disabilities by recommending devices and techniques.

* Avoid legal challenges by monitoring compliance with service agreements.

If you're a problem-solver with a passion for education and technology, we'd love to hear from you.

About eSchool Consultants:

We are one of a handful of 5 Star rated charter school management companies across the state of Ohio. We serve three local charter schools in the Columbus, OH area.

Requirements:

* Strong understanding of educational technology and its applications.

* Excellent communication and problem-solving skills.

* Ability to work independently and as part of a team.

* Strong analytical and technical skills.

* Ability to maintain confidentiality and handle sensitive information.

If you're interested in this opportunity, please submit your application.

We look forward to hearing from you"}