Retail Team Lead

6 days ago

Walnut Creek, California, United States Saje Natural Wellness | Retail Full time
Job Title: Team Leader, Broadway Plaza

At Saje Natural Wellness | Retail, we're seeking a dynamic and results-driven Team Leader to join our team at Broadway Plaza. As a Team Leader, you will be responsible for delivering exceptional customer service, leading a team of sales associates, and driving business results.

Key Responsibilities:
  • Contribute to an environment of excellent customer service, sharing our awesome products and spreading wellness through the in-store experience.
  • Generate business results and achieve key KPIs, including revenue and comp growth goals, AVS, IPT, traffic, conversion, and loyalty program growth.
  • Ensure sales associates are equipped with the product knowledge they need to make intentional recommendations for customers.
  • Uphold presentation standards, and assess and action merchandising opportunities to elevate the in-store experience.
  • Take a proactive and innovative approach to growing the business through community outreach.
  • Inspire and uplift your team through coaching, collaboration, and by embodying our core values.
  • Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
  • Contribute to a team environment where all sales associates consistently experience a sense of belonging and inclusion.
Requirements:
  • Leadership: You're an inspirational and dynamic leader who is naturally warm and compassionate towards others, with an insatiable drive to exceed results and celebrate successes.
  • Retail experiences: An expert in delivering experiences to customers.
  • Getting product on people: You're excited to share our product with people and educate on how our unique formulations elevate wellness.
  • Proven growth story: You've taken initiative for personal and professional growth and understand the importance of growth to your success and Saje's success.
  • Hustle and positive attitude: Thrives in a challenge, is solutions-focused, will see the bright side of situation despite adversity, and never gives up.
  • Wellness persona: You're passionate about wellness and incorporates wellness into your everyday routine.

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