Retail Floor Lead

1 day ago


Walnut Creek, California, United States Allbirds Retail Full time
Job Title: Retail Floor Lead

We are seeking a highly motivated and experienced Retail Floor Lead to join our team at Allbirds Retail. As a Retail Floor Lead, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of store appearance and organization.

Key Responsibilities:
  • Customer Experience: Provide personalized and high-quality customer service, ensuring that every customer leaves the store feeling satisfied and valued.
  • Sales Growth: Meet or exceed sales targets by effectively communicating product features, benefits, and promotions to customers.
  • Store Appearance: Maintain a clean, organized, and visually appealing store environment, adhering to Allbirds' brand standards.
  • Team Management: Lead and motivate a team of sales associates, providing coaching, feedback, and guidance to ensure they meet their sales targets and provide excellent customer service.
Requirements:
  • 2+ years of retail experience, preferably in a sales or leadership role.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and team members.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Physical ability to stand for long periods, lift up to 30 pounds, and perform other duties as required.
What We Offer:
  • A competitive hourly rate of $22.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with matching contributions.
  • Opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].


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